Welcome to Delmar Safety
Delmar Safety is suppliers of a wide range of fire&safety equipments, environmental equipment, nautical equipments, signs and personal protective equipment since 2005 at Istanbul where the continents meet.
Here at Delmar Safety, we also provide safety related services such as on board surveys for your operated vessels and for your new buildings as well. Our on board surveyors evaluate the compliances of vessels with safety requirements and therefore able to recommend any appropriate solutions for you. This service can help our customers to assist to be complied with related international rules.
At Delmar Safety, we aim to provide every customer with a service with quality products and competitive prices. You will find our staff friendly, helpful and pleased to answer any questions you have about our products and serviced on our website. If you don’t find what you are looking for on this website, please call our sales team and they will do their very best to find it for you.
Safety First and we care your safety instead of you as a primary mission.
This statement is more than a slogan. For us, it!s a commitment to our customers. Our customers can look to us for the best. It means, we will respect our customers as individuals and treat them in a manner we would like to be treated. And it means we will do our jobs well.
Ethics
Delmar Safety is committed to the highest standard of business ethics and integrity. We see our reputation as one of our most valued assets, therefore it must be developed and protected.
Vision
Our vision at Delmar Safety is to Improve Safety at Sea. Our goal is to provide you with the highest quality service and products for all of your life saving equipment needs.
QUALITY POLICY
In order to maintain the trusted and respectable reputation of our company both in the sector it provides service and before its customers to raise its preferability and ensure its operation in other areas of maritime sector and life safety sector, and to make it a leader company by being one of the trusted and respectable companies in this sector;
- Understanding the request and needs of our customers, and providing the conditions stated in the standards and regulations in order to meet these wants and needs,
- Keeping honesty, mutual trust and business co-operation in all our relationships, including our customers and suppliers,
- Determining the risks and opportunities that affect the suitability of our services and products, ensuring that customer satisfaction is continually increased,
- Raising our knowledge level by giving importance to research and training and sharing this knowledge with our employees and customers,
- Seeing the team spirit and team work as a fundamental part of our company culture,
- Contributing to company goal and strategies and embracing them,
- Giving importance to in-house information flow and coordination,
It forms the basic principles of quality understanding of our institution. It is the duty of all DELMAR employees to adhere to these principles and to always develop quality understanding in order to comply with the requirements of a quality system consistent with national and international standards and legislation, to continuously improve and maintain.
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KALİTE POLİTİKASI
Firmamızın, halihazırda hizmet verdiği sektörde, müşterileri nezdindeki güvenilir ve saygın kimliğini korumak, tercih edilirliğini arttırmak, ayrıca, denizcilik sektörünün diğer alanlarında faaliyet gösterebilmesini temin etmek ve bu alanlar içinde de güvenilir ve saygın bir şekilde yer almasını sağlayıp, lider bir firma olması amacı ile;
- - İlgili tarafların beklenti ve isteklerini tam olarak anlamak, bu ihtiyaç ve beklentileri karşılamak amacıyla, geçerli standart ve mevzuatlarda belirtilen şartları tam olarak sağlamak,
- - Müşterilerimiz ve tedarikçilerimiz de dahil olmak üzere tüm ilişkilerimizde dürüstlüğü, karşılıklı güveni ve iş birliğini ön planda tutmak,
- - Hizmetimizin ve ürünlerimizin uygunluğunu etkileyen risk ve fırsatları belirleyerek, müşteri memnuniyetinin sürekli arttırılmasını sağlamak,
- - Araştırma ve eğitime önem vererek bilgi düzeyimizi daima geliştirmek, bilgiyi çalışanlarımız, dış tedarikçilerimiz ve müşterilerimizle paylaşmak,
- - Ekip ruhu ve ekip çalışması anlayışını, şirket kültürümüzün temel unsurlarından biri olarak görmek,
- - Şirket hedef ve stratejilerine katkıda bulunmak ve sahiplenmek,
- - Şirket içi bilgi akışı ve koordinasyona gereken önemi vermek,
Kurumumuzun kalite anlayışının temel ilkelerini oluşturmaktadır. Bu ilkelere bağlı kalmak, ulusal ve uluslararası standartlar ve mevzuatlarla uyumlu bir kalite sisteminin şartlarına uymak, sürekli iyileştirmek ve devamını sağlamak amacıyla kalite anlayışımızı daima geliştirmek tüm DELMAR çalışanlarının görevidir.
